Case study analysis of technology and organizational choice at Essay

Case study analysis of technology and organizational choice at NHSDirect - Essay Example 497). This was done with the help of the system of job rotation that allowed variety to the employees within the limited framework. The setup of the organisation was such that the number of nurses exceeded the number of doctors and the general management of NHS. The case study showed that the nurses had been able to maintain the caring and human aspect of the organisation despite the automation in the processes in which they worked (Steinberg and Baxter, 1998, p. 149). The case also looks into the aspect of the knowledge in various domains in the organisation. The included the treatment specific clinical knowledge, the occupational knowledge of the doctors as well as the nurses and the managerial knowledge that is required to run the organisation in an efficient manner (Kovach, 1996, p. 120). The organisation had been successful in incorporating creativity, interface and realistic approach in the way how the knowledge was produced through the employees of the organisation. Thus paral lel to the technical knowledge that was required for the successful running of the technological processes of the call centre, the nurses ensured that the professional knowledge was also nurtured and the organisation was run based on the human values. ... According to the age old theory, people who work under a particular work set up are seen to be influenced by the process because it is the way the organisation would be able to optimise (Taylor, 2007, p. 11). In most of the call centre based services like banking, the employees do not have much liberty and flexibility because most of the work is predetermined by the decision making systems that is set up by the managers. However, in this particular case of NHS, the nurses did not let the technical aspect dominate the humanitarian facets of the work. Despite working in the call centre set up the nurses decided which patient should be addressed first rather than the frequency of visit of a particular patient. Therefore the entire work set up in NHS took place as per the judgement and discretion of the nurses (Checkoway and Doyle, 1980, p. 17). This was the big idea of the case study that challenged the orthodox theories of the labour process theories. Answer 3 In NHS Direct Nurses are getting themselves more acquainted with eHealth services which are positive in the healthcare services. EHealth provides interaction between patients and the health service providers in a much improved way. They use ICT-based tool i.e. information and communication technology based tool to assists the patients in diagnosing, prevention, treatment and health monitoring of the management. But it required expertise from the nurses to carry out the operations which they lacked. A nurse is like a knowledge worker. So they have to be supported for their role. They have to collect the clinical data, then structure it and transform them into information which is to be interpreted with the nurse’s speciality in the

Research Paper Example | Topics and Well Written Essays - 750 words - 5

Research Paper Example Pollution, more so air pollution is China has become an epidemic in most Chinese cities in the recent past with a report stating that China lists sixteen cities out of the twenty most polluted cities in the world. It is no doubt that China is one of the fastest growing economies of the world and with this exponential growth, major institutions in the world including the United Nations have raised some concerns over what seems like little or lack of proper environmental management policies in China. The epicenter of this matter revolves around waste management since virtually every industrial and human activity leads to the production of waste. Since certain class of wastes can pose great danger to the environment, it is imperative that the Chinese government take proactive role in investigating the major causes of air pollution in china. China produces a variety of wastes ranging from electronic waste, industrial wastes, to nuclear wastes. Our major concern here is the rampant air po llution in China, how it has influenced the lifestyles of the Chinese citizens, and other neighboring countries like India. In the year 2012, the president of China Medical Association, Zhong Nanshan, raised his concerns over what he termed as one of the major medical disasters facing China at the time. He mentioned cardiovascular diseases and lung cancer as the main vectors through which air pollution manifests itself. Air pollution is specifically high in the urban areas of China like the major cites than in the rural areas due to the high rate of emissions from manufacturing industries and motor vehicles. A research conducted indicated that incidences of lung cancer and cardiovascular diseases were especially high in the cities because of the prevalence of air pollution. In major climatic conferences and seminars, China has always taken the blame as the world’s leading country in terms of carbon emissions. Many nations and recognized organizations have accused China of bei ng lenient to those whose emissions surpass the international standards within its jurisdiction. In addition, China has not fully embraced the thorny issue of air pollution with the seriousness that it deserves as seen in her standards of gauging the pollution levels. The government of China did not until lately include PM.5 and the Ozone in measuring the index of the air quality. This laxity in combating air pollution really tainted the image of the Chinese government and her products world over. It was the renowned environmentalists around the world that spearheaded a campaign that would see China change its course for the better, even if the final destination is still far. Rooij (2006) categorizes of air pollution in the People’s Republic of china into emissions from factories, motor vehicle emissions, and construction firms. By the end of 2006, the emissions of Sulfur dioxide in china had reached a maximum high after which it reduced significantly. Before the period, this chemical was responsible for the pollution of a considerable volume of air with it worst victim being the Ozone layer. The construction and furniture industries are prone to using formaldehyde in adhesion and preservation. Due to the volatility nature of these compounds, indoor air pollution has been inevitable in most Chinese